Privacy Policy
Privacy Policy
Effective Date: 21 November 2024
ChargedH20.com We respect your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
1. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, title, and contact details.
- Contact Information: Email address, phone number, billing, and delivery address.
- Transaction Data: Details of products purchased and payment information.
- Technical Data: IP address, browser type, and browsing behaviour on our website.
- Marketing Data: Preferences for receiving promotional materials and feedback.
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfil your orders.
- To provide customer support.
- To improve our website and user experience.
- To send marketing communications (with your consent).
- To comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g., for marketing).
- Contractual obligations (e.g., to deliver products).
- Legal obligations (e.g., for tax reporting).
- Legitimate interests (e.g., improving our services).
4. Data Sharing
We will never sell your personal data. However, we may share it with:
- Service providers (e.g., payment processors, delivery services).
- Legal authorities if required by law.
- Analytics providers to enhance website performance.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, or as required by law.
6. Your Rights
Under UK GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Restriction: Limit the processing of your data.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Data Portability: Receive your data in a machine-readable format.
To exercise these rights, contact us at: [Insert Email Address].
7. Cookies
Our website uses cookies to improve functionality and user experience.
8. Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
9. Contact Us
If you have any questions or concerns about this policy, please contact us:
- Email: info@chargedh20.com
- Website: https://chargedh20.com
This privacy policy may be updated periodically. We encourage you to review it regularly to stay informed about how we are protecting your information.